Privacy Policy

Last Updated: October 5, 2025

Privacy Policy

We sell Ladies Garments, Mens Garments, Handbags, Shoes and related fashion products.

Data Protection

Secure Storage

Privacy First

Information We Collect

Name and contact information (email, phone, address as provided)
Account credentials (username, password - stored securely)
Payment details (we store only necessary payment metadata; sensitive card info is processed by payment processors)
Device and technical information (IP address, browser, device identifiers)
Order history, preferences and usage data
Communications and support records

How We Use Data

To provide and improve our products and services
To process transactions and fulfill orders
To communicate order status, updates and important notices
To personalise user experience and product recommendations
For analytics, fraud prevention and security
To comply with legal obligations and respond to lawful requests

Information Sharing

With service providers (payment processors, delivery partners, hosting, analytics) only as necessary
With business partners for order fulfilment when required
When required by law, regulation or legal process
With your consent where explicitly requested
In connection with business transactions (sale, merger) subject to confidentiality and legal protections

Data Security Measures

We implement appropriate security measures to protect your data.

Encryption

Data in transit is protected using TLS. Sensitive information is stored or transmitted using industry-standard protection mechanisms where applicable.

Access Control

Access to personal data is restricted to authorised personnel on a need-to-know basis and subject to authentication and logging.

Data Minimisation

We retain only the data necessary for specified purposes and periodically review retention schedules.

Compliance

We follow applicable Indian data protection requirements and industry best-practices. This policy does not imply specific GDPR jurisdictional commitments unless expressly stated.

Your Privacy Rights

You have rights regarding your personal data. To exercise any of these rights, contact us at info@xtute.com.

Right to Access

Request a copy of personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion of personal data where permitted by law.

Right to Portability

Request transfer of your personal data in a common machine-readable format where applicable.

Cookies & Tracking

We use cookies and similar technologies to operate our site, remember preferences, and provide analytics. You may control cookie preferences through your browser settings. Disabling certain cookies may impact site functionality.

Children's Privacy

Our services are intended for users aged 18+ and above. We do not knowingly collect personal data from children under 18+. If you believe we have collected data of a minor, contact us immediately at info@xtute.com.

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified by posting the revised policy with an updated "Last Updated" date. Continued use after updates constitutes acceptance of the changes.

Conduct & Harassment

Under no circumstances may any customer, vendor, or user visit, approach, or attempt contact at the personal residences of any employee, director, or affiliate of Xtute Technologies Pvt. Ltd. or its subsidiaries. Such behaviour will be treated as harassment and may result in criminal or civil action under applicable laws.

If you believe you have been subject to any unlawful conduct by persons claiming association with Lactae (Xtute Technologies Pvt. Ltd. Enterprise), report immediately to info@xtute.com and to the appropriate local authorities.

Privacy & Data Protection Contact

For privacy requests or questions, contact our Data Protection Officer at info@xtute.com.

Contact Support